Returns & Delivery Policy
Did something go wrong? - Our Returns Policy
Mata Blends offers a 100% Money Back Guarantee on all it's products in the event that you're not completely satisfied. Our returns policy is valid for 30 days from day of purchase.
Speak to us first! Send us an email to firstname.lastname@example.org and let us know why you would like to return an item. If we cannot work something out, we will happily accept the return and issue a refund (including postage fee) once the defective goods are received and inspected by us.
Had a change of mind and wish to return your item? Simply send back the product in an unopened and unused condition within the 30 day period and we will refund or exchange the item. Please note, our standard postage fee will be subtracted from the refund in this instance, and in the case of an exchange, an additional standard postage fee will be applied for the exchanged item to be sent back to you.
Please allow up to 7 days for refunds to be fully processed.
We offer a $10 flat rate Australia wide on all orders under $100.
Spend $100 or more and shipping is FREE!
Orders are dispatched within 24hrs of order and should arrive between 2 to 7 days depending on the destination.
We use Australia Post and other trusted courier services to deliver our products to you.